Candian Red Cross (Health Equipment Loan (HELP) Program Desk Client Services)

Organization Name: Candian Red Cross
Opportunity Title: Health Equipment Loan (HELP) Program Desk Client Services
Category: Health / Medical
Commitment: Ongoing Opportunity (> 1 year)
Start Date: October 3, 2023
End Date: October 4, 2033

  • Background/police check required
  • Appropriate for youth (i.e., less than 18)
  • Appropriate for volunteers aged between 18 and 55
  • Appropriate for volunteers aged 55 and over
  • Training or orientation required
Opportunity Description:

The Health Equipment Loan Program (HELP) offers mobility, independence and safety to people recovering from illness or surgery or wishing to spend their final days in their own homes.  The HELP Client Services Volunteer provides administrative support like answering the phone and coordinating health equipment loans and returns. You will enjoy: Culture:   an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality Flexibility:  a schedule that is flexible and fits into your life, vacation plans and family commitments. Meaningful Work:   you will be helping people recovering from illness and surgery and those wishing to stay in their home longer. Your Role Connect with clients and health care providers to verify referral requests, facilitate the loaning and returning of health equipment, make reminder calls, and assist with equipment recalls if required Select the appropriate medical equipment to match health professional referrals, complete minor adjustments to ensure appropriate fit for clients Ensure the integrity of data collection and recording of all call/ client trackers and statistical information Provide instruction(s) on basic equipment use and respond to client enquiries regarding equipment set-up, returns, repairs and loan extensions Contributes to a healthy and safe working environment Accept financial and equipment donations to the Canadian Red Cross, and issue tax and non-tax receipts as needed Complete other duties as required   Volunteering for this position can be done by those 16 and older . This position will require a satisfactory Enhanced Police Information Check or equivalent. The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.

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